Connection Lost

Discussion in 'Server & Client Support' started by avaratz, Mar 5, 2014.

  1. avaratz

    avaratz New Member

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    Hello everyone,

    I played UO years ago (before Trammel) and was excited to see your shard, so signed up and started a character.

    I can connect fine, I can macro for hours on end without any connection loss. Unfortunately when I play my mage, and poison an orc, I immediately lag out and get a "connection lost" after a few seconds. This is extremely frustrating. I don't know what could cause this issue, but it has happened about 15 times and I have logged back in and repeated it every time. I can run around fine without any connection loss but when I poison/lightning an orc I drop pretty much immediately.

    I am using the client from the Renaissance website, along with the latest Razor, and I have disabled things like Smart CPU Detection.

    I am playing from the UK so my ping is a bit higher than usual, but here are ping and tracert results:

    Reply from 76.74.249.219: bytes=32 time=145ms TTL=110
    Reply from 76.74.249.219: bytes=32 time=146ms TTL=110
    Reply from 76.74.249.219: bytes=32 time=145ms TTL=110

    EDIT: I ran a ping -t while playing, and my pings didn't drop when my connection was lost, so it doesn't seem to be an actual connection issue.

    Tracing route to login.uorenaissance.com [76.74.249.219]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.3.1
    2 <1 ms <1 ms <1 ms 192.168.7.6
    3 <1 ms <1 ms <1 ms 214.196.241.170
    4 1 ms 1 ms 10 ms 10.0.8.33
    5 12 ms 1 ms 1 ms xe-1-3.core02.the.uk.hso-group.net [89.248.31.66]
    6 1 ms 1 ms 1 ms xe-4-2.core00.the.uk.hso-group.net [77.75.108.169]
    7 1 ms 10 ms 1 ms xe-4-4.core00.thw.uk.hso-group.net [77.75.108.135]
    8 11 ms 8 ms 11 ms xe-8-4.core00.thn.uk.hso-group.net [77.75.108.137]
    9 1 ms 1 ms 1 ms xe-0-0-3-0.edge00.thn.uk.hso-group.net [93.89.91.14]
    10 1 ms 8 ms 1 ms 10ge.xe-0-0-0.linxb.ldn-teleh-dis-1.peer1.net [195.66.224.156]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 137 ms 137 ms 137 ms 10ge-ten3-3.dal-eqx-cor-1.peer1.net [216.187.124.73]
    15 145 ms 144 ms 144 ms 10ge-xe-2-3-0.sat-8500v-sbcor-1.peer1.net [216.187.124.39]
    16 148 ms 148 ms 146 ms 10ge.xe-0-0-1.sat-8500v-sbdis-1.peer1.net [216.187.124.66]
    17 145 ms 145 ms 145 ms 76.74.249.219

    Trace complete.

    Does anyone have any advice or is my UO nostalgia doomed to failure?

    Thanks for the advice.
    Last edited: Mar 5, 2014
  2. Chris

    Chris Renaissance Staff
    Renaissance Staff

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    Welcome to UO Renaissance Avaratz.

    The first place to start would be our troubleshooting thread. Your pings/traceroutes look about as expected from from the UK and the unpingable hops in the middle of the route are expected.

    This thread should give you a variety of things to try to resolve the problems. The most likely cause seems a client incompatible with UO:R or a configuration setting.
    http://uorforum.com/threads/troubleshooting-razor-ultima-online-problems.3960/

    I would start by making 100% sure that razor is linking to the UOR client and not a custom/newer client from another server.

    If you still have trouble let us know.
  3. avaratz

    avaratz New Member

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    Hi Chris,

    Thanks for the post and your various guides which have made it a lot easier to get back into UO.

    Unfortunately I've been through the troubleshooting guide and tried all of the steps. I am going to attempt to reinstall UO completely and see if that makes any difference. Does UO keep any sort of connection log that I could look through?

    What is odd (and I didn't mention it in my initial post) was that the other day I killed a few orcs with no problem at all - the problems only started over the last 2 days.

    Thanks very much.
  4. avaratz

    avaratz New Member

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    Chris - quick question.

    After browsing through several posts on the forum (reinstall didn't help unfortunately), I found this post by Walisin:

    It was regarding a separate issue to mine, but got me thinking.

    I am currently macroing a separate character on another account with exactly the same name. Could this be causing the problem possibly? Have you run into issues with characters having the same name?

    Thanks again.

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