"Invalid Password Supplied" when trying to register account [SOLVED!]

Discussion in 'Server & Client Support' started by Leopold, Aug 5, 2017.

  1. Leopold

    Leopold Well-Known Member
    UO:R Subscriber

    Joined:
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    Hi,

    I have 3 accounts (which I believe is the limit). I have been able to authenticate two of the three, but the 3rd (which is not the newest) won't validate. When I do [register and enter my password and email, it says "Invalid password supplied." I am certain I entered it correctly. I have closed UO completely and re-logged into UO with the same password, then immediately typed the password into the registration menu. I also tried to use all caps in case case sensitivity is an issue. Any ideas what the issue could be?

    UPDATE: This has been solved. The Ultima Online Renaissance client limits the number of characters in a password, while the registration system does not. So the system only had the "short" version of my password, and when trying to register I was using the long version. I used the short version and was able to register!

    Thanks.
    Last edited: Aug 6, 2017
    Anathema likes this.

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